Appointments & ReservationsAll appointments must be booked for the correct service. A required deposit must be received before an appointment is confirmed.Late ArrivalsClients arriving more than 15 minutes late may have their appointments canceled and deposits forfeited. Services will not be rushed to accommodate late arrivals.Incorrect Bookings & Service ChangesClients are responsible for selecting the correct service. Additional services, changes in length or fullness, and other adjustments may require additional charges or a separate appointment.Client Satisfaction & Service AdjustmentsAll concerns regarding your completed service must be communicated before leaving the salon.Clients are encouraged to inspect their completed hairstyle and discuss any concerns about length, fullness, installation, or styling during their appointment.Complimentary adjustments are not guaranteed. Changes requested after a service has been approved or completed may incur additional charges.Completed services are generally nonrefundable, subject to applicable law. This policy does not limit any rights or remedies provided by law.Salon-Initiated CancellationsIf Just Vanity Salon must cancel an appointment, clients will be offered available rescheduling options or a refund of applicable deposits or prepaid service amounts.

DepositsAll booking deposits are nonrefundable and nontransferable, except as required by law. Deposits cannot be transferred to another appointment, service, or client.Same-Day AppointmentsAll same-day appointments must be paid in full at the time of booking.K-Tip & I-Tip Installation PaymentsAll K-tip and I-tip installation balances must be paid using cash, Zelle, or Apple Pay. Please have your payment method ready before your appointment.Cancellations & No-Shows72 hours or more notice: No additional cancellation fee. Less than 72 hours notice: A cancellation fee of up to 50% of the scheduled service may apply. Same-day cancellations or no-shows: Charges of up to 100% of the scheduled service may apply. Deposits remain nonrefundable regardless of cancellation notice, except as required by law.ReschedulingAll rescheduled appointments require a new deposit. The original deposit is forfeited, regardless of how much advance notice is provided, except as required by law.Payment DisputesPlease contact Just Vanity Salon directly with billing concerns. Nothing in this policy limits your legal rights to dispute a payment.

Hair PreparationPlease arrive with your hair prepared according to the requirements of your booked service. Not all services require freshly washed or completely dry hair.Hair should be properly detangled and free of excessive product buildup when required for your appointment.Additional Preparation FeesIf your hair requires additional detangling, cleansing, drying, or preparation beyond your booked service, additional charges may apply.If your hair is not properly prepared and there is insufficient time to complete your service, your appointment may need to be rescheduled or canceled according to salon policies.Before Your AppointmentPlease disclose any relevant hair or scalp concerns, sensitivities, or recent chemical treatments that could affect your service.If you're unsure how to prepare your hair, contact Just Vanity Salon before your appointment.

Extension Maintenance & RemovalClients are responsible for following recommended maintenance schedules and arranging timely extension removal. Excessive grow-out, matting, tangling, or improper maintenance may result in additional charges for removal, detangling, or corrective services.Client-Provided HairAll outside or previously used hair must be approved before installation. Just Vanity Salon cannot guarantee the quality, performance, or longevity of hair purchased from other vendors. Unsuitable hair may be declined.K-Tip Re-TippingK-tip re-tipping is no longer offered as a standard salon service.Service ChangesRequests for additional length, fullness, customization, or styling may require additional charges or a separate appointment.

HOLIDAY BOOKING POLICY — NOV 1 THROUGH DEC 31, 2026All holiday appointments are considered final once booked.Deposits: All deposits are nonrefundable and nontransferable, except as required by law. Cancellations: No deposit refunds, transfers, or credits for client-initiated cancellations. Rescheduling: A new deposit is required for every rescheduled appointment. The original deposit is forfeited. Cancellation fees: Applicable cancellation and no-show fees may still apply. Availability: Holiday appointments are subject to limited availability.Please review your schedule carefully before booking during the holiday season. All other applicable Just Vanity Salon policies remain in effect.

No Extra GuestsOnly clients receiving services are permitted in the salon. Please do not bring friends, partners, or additional children, except where accompaniment is legally required.Children's AppointmentsChildren must be able to sit independently and receive services without a parent in the service area, subject to necessary supervision and accommodations.Personal EntertainmentClients are welcome to bring phones, tablets, or other entertainment. Headphones or AirPods are required for music, videos, games, and phone conversations. Audio played aloud is not permitted.Illness & SafetyPlease do not arrive with symptoms of a potentially contagious illness. Services may be declined, and applicable cancellation fees may apply.Respectful ConductThreatening, abusive, or disruptive behavior is not permitted. Just Vanity Salon may refuse or discontinue service when necessary for safety, consistent with applicable law.